I want to thank you, Kim, for all the time, effort and attention you gave me in helping me to decide if a franchise business opportunity was right for me. You obviously are extremely successful in what you do and must therefore be working with many people; however, you never made me feel like I was not your number one client. You are someone who truly cares for people and you seem only concerned with what’s best for your clients. Although I decided not to pursue a business opportunity at this time you nevertheless thanked me for the opportunity to work with me and counsel me in reaching this decision. Not many people would do that – you are special. Thanks again.