Kim skillfully walked me through the thinking process for what it took to become a successful franchisee. During this process she unobtrusively worked with as much information as I was comfortable sharing to ensure I had an accurate picture of all that franchising would entail. In asking right questions, Kim helped me through my own misconceptions about franchising. Although I did not chose to move forward with a franchise at this time, I felt that Kim’s professional, thorough and positive view towards the whole process added tremendous value to my overall personal decision making process. If I should decide to pursue franchising again, I would definitely want to leverage Kim’s expertise and proven experiences.